Case study 3 — "Three people, one picture" (educator + parent + GP, care coordination)

A building concern — withdrawal, dropped grades, one comment that worried his teacher — moved from Amber to a referral over about six weeks. The Care Coordination Summary became the hinge: the teacher's classroom observations, the parent's home observations, and the GP's clinical input sat in one shared document instead of three disconnected conversations.

At the three-way check-in, the GP could see the school's data on engagement; the parent could see what the school had already tried; the teacher understood the clinical plan well enough to support it day-to-day in the classroom.

The takeaway: the framework isn't about any one person doing more — it's about three people who already care doing it in the same direction.